Privacy Policy
Raam Ather • Official Ather Energy Dealership
Effective: January 1, 2025 • Last Updated: August 30, 2025
Your Privacy Matters
At Raam Ather, we believe privacy is a fundamental right. Not a privilege.
This policy explains how we collect, use, and protect your information when you visit our showrooms in Chennai and Hyderabad or interact with our digital platforms.
We're committed to transparency. Every word here is written in plain language because you deserve to understand exactly how your data is handled.
What We Collect
Information You Share
When you express interest in Ather scooters, we collect:
- • Your name and contact details
- • Email address and phone number
- • Test drive preferences and requirements
- • Service and support requests
Technical Information
Our systems automatically collect:
- • Device and browser information
- • How you navigate our website
- • IP address and general location
- • Cookies for better user experience
How We Use Your Information
Customer Experience
Schedule test drives. Provide product information. Answer your questions. Deliver exceptional service.
Communication
Send relevant updates about Ather products. Share service reminders. Inform you about events and offers.
Improvement
Understand how our website performs. Improve our digital experience. Optimize our services.
Legal Compliance
Meet regulatory requirements. Process warranty claims. Maintain accurate business records.
Sharing and Security
We Never Sell Your Data
Your personal information is not for sale. Period. We don't trade data for profit or share it with advertisers.
Trusted Partners Only
We share information only when necessary:
- • With Ather Energy for product delivery and service
- • With service providers who help us operate (under strict agreements)
- • When required by law or to protect rights and safety
Security Measures
We use industry-standard encryption and security protocols. Regular audits ensure your data stays protected. Access is limited to authorized personnel only.
Your Choices
Marketing Communications
Unsubscribe anytime from our emails. Opt out of promotional messages through your account settings or by contacting us directly.
Cookie Preferences
Manage cookie settings through your browser. Essential cookies remain active to ensure our website functions properly.
Data Access
Request a copy of your data. Update incorrect information. Ask us to delete your account when you no longer need our services.
Data Retention
We keep your information only as long as needed to provide our services and comply with legal requirements.
Your Rights
You have complete control over your personal information. Here's what you can do:
Access Your Data
Get a copy of all information we have about you
Update Information
Correct any inaccurate or outdated details
Delete Your Data
Request removal of your personal information
Control Communications
Choose what messages you receive from us
Get In Touch
Chennai Showroom
Hyderabad Showroom
Privacy Questions? Reach out to our Privacy Team at privacy@raamather.com. We typically respond within 24 hours.
Policy Updates
We'll notify you of any significant changes to this policy. Updates will be posted here with a new effective date.
By continuing to use our services, you agree to the updated terms.
Raam Ather is an authorized dealership of Ather Energy Private Limited
This policy applies to Raam Ather dealership operations in Chennai and Hyderabad